Contact Us

We're Here to Assist You

At our store, we are always ready to help you with questions about our decorative lamps, table lamps, floor lamps, pendant lights, night lights, and home lighting solutions.

Whether you need help choosing the right light, checking your order, or asking about assembly and use, our support team will reply to you within 1-2 business days.

Send Us a Message

Fill out the form below, and we will get back to you as soon as possible. Fields marked with * are required.

Contact Information

  • Customer Support Email:
    support@lumendehome.com
  • China Headquarters:
    Room 802-1028, Building 5, Xigang Development Center, Sandun Subdistrict, Xihu District, Hangzhou, Zhejiang, China
  • US Warehouse:
    123 Light Street, Miami, FL 33101, United States
Note: We specialize in decorative home lighting. For fastest help, include your order number or lamp model in your message.

Response Time

  • General Questions: Within 1-2 business days
  • Order & Shipping: Within 1-2 business days
  • Returns & Refunds: Within 1-2 business days
  • Urgent Issues: We will respond as soon as possible

Help Us Help You Faster

  • Your order number
  • Clear description of your question
  • Product name or model
  • Best email to reach you
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