Terms of service

Website Usage Guidelines

You may use our website only for lawful purposes and in accordance with these terms. You agree not to engage in any activity that disrupts or harms our platform or other users.

Permitted Uses
You may browse products, place legitimate orders, manage your account, and contact customer support for assistance with our lighting products.

Prohibited Activities

• Unauthorized access to our systems or user accounts
• Distributing viruses, malware, or harmful content
• Collecting user data without permission
• Using bots, scrapers, or automated tools without approval
• Impersonating others or providing false information
• Interfering with website functionality or other users
• Engaging in illegal or fraudulent activities

Product Information & Descriptions

We strive to provide accurate product details, images, and pricing for all lamps and lighting fixtures. We reserve the right to correct errors or update information without notice.

Accuracy
Product descriptions are provided for reference. We do not guarantee complete accuracy, and images may differ slightly from physical items.

Pricing & Corrections
We reserve the right to correct pricing errors. If an error occurs, we may cancel or adjust your order and notify you promptly.

Availability
Inventory changes without notice. We may limit quantities or cancel orders if items are unavailable, with a full refund if applicable.

Order Processing & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject orders for any reason.

Order Confirmation
An order confirmation email does not guarantee acceptance. Your order is binding only after payment is processed and shipped.

Payment Terms
All payments are processed securely via PCI-compliant gateways, including major credit cards and PayPal. You confirm you are authorized to use your selected payment method.

Payment Security
We use encryption to protect your payment data. Full card details are not stored on our servers.

Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of our store and protected by intellectual property laws.

• You may not copy, distribute, or use our content without written permission
• Our trademarks and logos may not be used without authorization
• You are granted a limited license for personal, non-commercial use only

User Account Responsibilities

You are responsible for maintaining the security of your account and all activities under your login.

Account Requirements
You must provide accurate information and be at least 18 years old to create an account.

Security Obligations

• Keep your password secure and confidential
• Do not share your account with others
• Notify us of unauthorized use immediately
• Log out after using shared devices

Account Termination
We may suspend or terminate accounts for violations of these terms, fraud, or illegal activity.

Limitation of Liability

To the fullest extent permitted by law, our store shall not be liable for indirect, incidental, or consequential damages from your use of our website or products.

Our total liability is limited to the amount you paid to us in the 12 months prior to the claim.

Indemnification

You agree to defend and indemnify us against any claims arising from your violation of these terms, misuse of our site, or violation of applicable laws.

Termination of Access

We may terminate or suspend your access at any time for violations of these terms. Provisions related to ownership, liability, and indemnity survive termination.

Governing Law & Disputes

Disputes will be resolved through good-faith negotiation first. If unresolved, disputes shall be settled by binding arbitration.

Modifications to Terms

We may revise these terms at any time. Material changes will be posted in advance. Your continued use of the website constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service, please contact us:

• Email: support@lumendehome.com